Customer Sales Advisor

Customer Sales Advisor - Kings Heath, Birmingham

Are you looking for an exciting and varied new career challenge? Are you passionate about delivering the highest levels of Customer Service? Would you like to work for friendly and fun company that truly values its employees and offers great opportunities for career advancement?

If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. Our client welcome applicants from all different types of retail sales, hospitality and customer service backgrounds.

Job Purpose:

This is a great opportunity to work as part of a small, friendly team, promoting self-storage services to customers; whilst providing excellent customer service and maintaining high standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience.

Principle terms:

• Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)
• Starting salary: £26,208 per annum starting salaries + up to £4,000 realistic End of Year Bonus earning potential
• Very generous bonus scheme;
• 30 days holiday, which includes Bank Holidays;
• Contributory pension scheme;

Additional Benefits

• Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.
• Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging);
• Training and development programme;
• Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.
• Staff Referral scheme Bonus

Core Responsibilities:

Sales/Customer Service

• Sell space (dealing with inbound calls only - no cold calling involced) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.

• Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling retail products and closing sales wherever possible.

Administration/Banking

• Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.
• Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.

Cleaning and General Maintenance

• Take pride in the site and maintaining excellent standards

Charity Participation

• We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.

Please apply now for immediate consideration and job start and especially if you would like to find out more about the role or company. Not an opportunity to be missed!!!