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Customer service representative
Customer Services - July start date

Customer Services - July start date

Parkside Office Professional

Posted 20 hours ago, valid for 25 days

Birmingham, West Midlands B27 6QS, England

£13 per hour

Part Time

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Sonic Summary

Join a supportive Customer Support Team at a global company offering a temp-to-perm hybrid opportunity with a July start date.
The position offers an hourly pay of £13.00 and requires no specific prior experience, although banking or customer service experience is a bonus.
Working hours are rotational, with shifts scheduled in advance, including options from 08:00 to 20:00.
After training, employees will enjoy a hybrid model of 3 days in-office and 2 days working from home each week.
This role emphasizes exceptional customer service in a positive work environment, prioritizing quality interactions over call metrics.

Join an Amazing Global Company!Temp-to-Perm Hybrid Opportunity JULY START DATEAre you passionate about delivering exceptional customer service and excited by the world of digital banking? We're looking for talented individuals to join a supportive and thriving Customer Support Team. This is a unique chance to be part of something truly special while enjoying the best of both in-office and remote working! Position Details:

Hourly Pay: £13.00 per hour
Working Hours: Shifts are rotational, scheduled in advance:
- 08:00–16:00
- 09:00–17:00
- 10:00–18:00
- 12:00–20:00
- Hybrid Model: After training, enjoy 3 days in-office and 2 days from home each week.

Why You’ll Love This Role:

Positive Work Environment: Join a team that genuinely values and nurtures its staff and customers.
Quality Over Quantity: Deliver top-notch service without the pressure of meeting call volume or duration targets.
Perks on Site: Free parking, tea, coffee, and a relaxing breakout area.
Comprehensive Training: Full training provided, with ongoing support from approachable and supportive managers.
Fun Extras: Enjoy team events and treats like pizza in the office!
Accessible Location: Excellent transport links make commuting a breeze.

About the role:This is not your average call centre job! Here, you’ll be delivering a service that prioritizes customer satisfaction over metrics. From helping customers open accounts to resolving inquiries and supporting daily account processes, you’ll be empowered to make a real difference.Your Day-to-Day:

Answer and manage customer calls, delivering helpful and friendly service.
Build strong relationships, resolving inquiries with care and professionalism.
Take ownership of issues, ensuring accurate and timely resolutions.
Document all interactions in line with compliance policies.
Deliver quality outcomes, measured through call recordings and audits.

What We’re Looking For:

Positive, adaptable individuals with a passion for helping others.
Excellent communicators with strong interpersonal skills.
Problem-solvers with good analytical abilities.
Experience in banking or customer service is a bonus but not required!

Apply now in a few quick clicks

Customer Services - July start date

Customer Service Representative

Customer Service Representative

Junior sales & customer service executive