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Inbound Customer Support Sales Advisor
£22,865 basic + up to £3,000 bonus | 35 hours per week over 4 days | Fully Remote | Permanent Role
Looking for a role that fits around your life without compromising on career progression or earning potential? We’re partnering with a leading aftercare provider for domestic appliances to recruit confident, people-focused individuals for their fully remote Customer Support Sales team.
This is your chance to join a growing company where great service meets smart sales - all from the comfort of your home.
What You’ll Be Doing
- Supporting Customers - Be the first point of contact for customers calling with questions, updates, or repair bookings
- Solving Problems - Help customers with faulty appliances by arranging repairs and offering practical solutions
- Sales That Make Sense - Use your natural communication skills to introduce relevant protection plans that fit each customer’s needs
- Building Rapport - Create meaningful conversations, understand what matters to each customer, and guide them to the best possible service
Your Schedule
- 4-day work week - Enjoy a better work-life balance with fixed shifts from Sunday to Wednesday
- 35 hours per week - Two 8.5-hour shifts and two 9-hour shifts, all starting at 8am
- Fully remote - Work from anywhere in the UK with all equipment provided
What You’ll Bring
- Previous experience in both sales and customer service (ideally in a contact centre environment)
- Confidence in holding conversations that build trust and offer real value
- A proactive mindset with a natural ability to spot sales opportunities
- Strong listening skills, empathy, and a clear, professional phone manner
What You’ll Get
- £22,865 salary + up to £3,000 bonus per year
- No weekend work - your Thursdays, Fridays, and Saturdays are always free
- 33 days of annual leave including bank holidays (with the option to buy more)
- Life assurance & pension scheme
- Health cash plan to support your wellbeing
- Ongoing coaching & career development
- Monthly incentives, prizes, and recognition for your performance
Things to Note
To ensure you hit the ground running, no holidays will be authorised in the first 6 weeks of employment while training is completed.
This is a customer-first role with a strong sales focus. If you’ve previously worked in a contact centre or similar environment where you’ve upsold or cross-sold to customers, we’d love to hear from you.
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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