SF Recruitment have partnered with a leading organisation in Birmingham City Centre, who are looking to bring in an experienced Italian speaking Customer Service Advisor on a permanent basis. Working pattern: full time site based - 1 out of every 4 Saturdays Salary: up to £35k + bonus scheme This role will report into the Director of Sales and will be looking after the Italian market, specifically looking at opportunities for growth, nurturing customer relationships, and driving revenue through direct sales and market development. Responsibilities will include: - Drive revenue and customer acquisition in the Italian market. - Build strong relationships with new and existing Italian customers via phone and email. - Respond promptly and professionally to inbound sales enquiries. - Provide tailored advice to customers on products. - Monitor sales performance and identify opportunities to improve conversion and retention. - Input into the company's Italian market strategy, helping to shape our local approach. - Monitor and respond to customer feedback across platforms like Trustpilot. - Work with internal teams to ensure compliance with policies and processes. - Support marketing campaigns by sharing customer insights and helping tailor messaging for the Italian audience. Please apply now if this is of interest!
Back to searchItalian Customer Service Advisor
SF Recruitment
Posted 18 hours ago, valid for 18 days
Birmingham, West Midlands B27 6QS, England
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- SF Recruitment is seeking an experienced Italian speaking Customer Service Advisor for a permanent position in Birmingham City Centre.
- The role is full-time and requires working on-site with a schedule that includes one Saturday every four weeks.
- The salary for this position is up to £35,000 plus a bonus scheme.
- Candidates should have relevant experience in customer service and sales, particularly in the Italian market.
- The advisor will be responsible for driving revenue, nurturing customer relationships, and contributing to the company's Italian market strategy.
