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Job Title: Assistant Block Manager
Location: Barnt Green, Birmingham
Salary: £28,000
Hours: Monday–Friday, 9:00am–5:30pm
We’re seeking a proactive and organized Assistant Block Manager to support the management of our client residential developments. You’ll work closely with an experienced Block Manager and Accounts team to deliver a high standard of service to our residents and leaseholders.
About the Role:
- Assist the Block Manager with the day-to-day management of a portfolio of 25 developments (c.500 units).
- Provide first-line support to residents, leaseholders, and contractors.
- Help coordinate maintenance and repair works, including obtaining quotes, issuing works orders and monitoring progress.
- Support the preparation and management of service charge budgets, invoices and supplier payments.
- Maintain accurate records, compliance schedules and health & safety documentation for each building.
- Attend residents’ meetings or AGMs (as required) alongside the Block Manager.
- Ensure effective communication between the property team, contractors, and stakeholders.
- Assist with insurance renewals, claims and other administrative tasks.
About You:
- Previous experience in property management, lettings, or estate/block management is desirable but not essential — training provided.
- Strong organizational and administrative skills with attention to detail.
- Excellent communication and customer service skills.
- Ability to priorities workload and manage multiple deadlines.
- IT literate (MS Office and property management software experience a plus).
- A team player, eager to support colleagues and learn on the job.
We Offer:
- Competitive salary & benefits.
- Supportive team environment with training and career progression.
- Regular working hours (Monday–Friday 9.00–5.30).
