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- Process all aspects of the employee lifecycle including starters, leavers, changes to contracts, and parental/flexible leave requests
- Maintain and update employee data in the HR system with accuracy and timeliness
- Manage team inboxes, ensuring responsive, professional, and high-quality service
- Generate basic HR reports and assist in managing data subject access requests (DSARs)
- Provide administrative support across the People and Culture team including induction logistics, learning system maintenance, and training coordination
- Assist with continuous improvement of HR and Learning & Development processes
- Collaborate with colleagues to troubleshoot and resolve employee queries and HR matters effectively
- Experience managing a busy HR or shared inbox and resolving diverse enquiries
- Competent in preparing payroll-related data and reports using HR systems or similar platforms
- Proficient in IT with the ability to quickly learn new systems
- Strong organisational skills with an adaptable approach to changing priorities
- Proven commitment to delivering excellent customer service across varying situations
