Internal Sales Support

JOB TITLE: Sales Support Executive

SALARY: £25,000-£27,000 base salary

LOCATION: Birmingham- Office Based

Benefits: Pension, Holiday, Social Events

We are working with a leading specialist IT Distributor based in Birmingham. They focus on IT Networking and Security solutions.

Due to growth, we are looking to hire 2-3 Internal Sales Support Executives to join their thriving sales team. Your overall responsibility is to help provide quotes for customers, process orders, manage customer relationships and coordinate sales across various departments.

Location: Birmingham

Job Specification: Sales Support Executive

The Internal Sales Support role is critical in providing the sales team with the necessary administrative and customer service support to help them achieve their sales targets. This position involves building and maintaining strong relationships with customers, ensuring quotes and orders are processed efficiently, and liaising with other departments to resolve any issues that may impact sales operations.

• Supporting the sales team in their day-to-day activities
• Quoting customers products/services in a timely manner.
• Answer phone calls, ensuring professional etiquette and accurate message taking.
• Building and maintaining rapport with customers through regular communication.
• Confirming and processing sales orders efficiently.
• Raising new sales orders and ensuring they are accurately logged in the system.

Requirements: Sales Support Executive

We are looking for individuals who have experience either in Sales Support, sales administration or customer services.

You’ll need to have excellent telephone manner and administrative skills.

You’ll be a solid team player, someone who likes to support others in your team and get things done quickly and efficiently.

You’ll be given loads of great training on products and services as well as the internal systems. Career opportunities to develop within the business are always available, and your hard work will always be recognized and rewarded.

We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.

If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests.

Keywords: sales, sales support, sales administration, sales admin, customer services, account management, IT sales