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Content Designer
Contract Duration: ASAP - April 2026 (Initial duration, potential for extension)
Location: Remote (Occasional travel to London, Manchester, or Bristol)
Engagement: Umbrella only - Inside IR35
Clearance Requirement: Must be eligible for SC clearance - British nationals only
About the Role
We are seeking a skilled Content Designer to join a cross-functional digital team, delivering user-focused content for government services. The successful candidate will work across various platforms and touchpoints, with a focus on creating clear, accessible, and user-centred content that aligns with GDS standards.
This role requires someone confident working independently across all stages of design-from research and ideation through to delivery and continuous improvement.
Key Responsibilities
Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards
Collaborate with cross-functional teams including service designers, user researchers, and developers
Use evidence, data and research to make content decisions and iterate based on feedback
Ensure content reflects the organisation's tone of voice, brand and values
Simplify complex information and processes using plain English
Contribute to and maintain content strategies and style guides
Engage with stakeholders and manage relationships effectively
Support continuous improvement practices (e.g. Agile, Lean methodologies)
Mandatory Skills & Experience
Experience with the Power Platform
Proficient in Microsoft 365 (M365) suite
Practical experience working to GDS standards
Desirable Skills
Experience with legal process and/or document redesign (not essential)
Background in continuous improvement or agile delivery environments
Ability to coach others in clear communication principles
