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  4. IT Support Analyst - 1st / 2nd Line

IT Support Analyst - 1st / 2nd Line

Pure Resourcing Solutions
Posted 10 hours ago, valid for a day
Location

Bishop's Stortford, Essex CM22 7DG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a proactive 1st / 2nd Line Support Technician to join our growing IT team.
  • The role involves building and deploying Windows desktops and laptops, as well as installing and configuring business applications.
  • Candidates should possess strong communication skills, attention to detail, and the ability to handle support tickets effectively.
  • This position requires a minimum of 2 years of experience in IT support.
  • The salary for this role is competitive, reflecting the skills and experience of the candidate.
1st / 2nd Line IT Support – Join a Growing Tech Team!Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st / 2nd Line Support Technician to join our dynamic IT team.What you’ll be doing:
  • Building and deploying Windows desktops and laptops
  • Installing and configuring a range of standard business applications
  • Logging and escalating faults or configuration requests to third-party suppliers
  • Monitoring the IT support mailbox and handling 1st and 2nd line support tickets
What we’re looking for:
  • Strong communication skills with a user-first approach
  • Excellent attention to detail and a methodical mindset
  • Ability to prioritise effectively and stay calm under pressure
  • A genuine interest in solving problems and supporting end-users
This is a fantastic opportunity to grow your skills in a supportive environment where no two days are the same.Ready to make your mark? Apply now and be part of a team where your contribution really counts.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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