Quality Manager

Role: Quality Manager
Location: Blackburn
Contract: Permanent
Salary: £52,000 - £58,000

Morson Talent is proud to be working in partnership with Electricity North West, the company responsible for delivering power to over five million people across the region. As champions of the North West, Electricity North West connects communities and keeps electricity flowing every minute of every day from when you wake up to when you fall asleep, and every moment in between.

A key part of the UK’s journey to net zero carbon is the transformation of the electricity industry to enable clean, green economic growth. As the region’s electricity network operator, Electricity North West leads the way in decarbonisation and supports the growth of renewable energy for a sustainable future.

In December 2024, Electricity North West was named Utility of the Year by Utility Week magazine, recognised for its innovation and outstanding contributions to the industry. Join the team and help make a real difference.

The Role
We are looking for a Quality Manager to oversee Electricity North West’s Capital Programme across the North West of England. You will ensure robust quality management systems and compliance throughout the design, construction, commissioning, and operational phases.
This is a key role driving continuous improvement and fostering a quality-focused culture across projects and operational sites.

Key Responsibilities
• Develop and manage quality assurance systems in line with ISO 9001 and sector standards.
• Conduct site audits and inspections to ensure compliance with specifications and regulations.
• Manage non-conformance reporting, root cause analysis, and corrective/preventative actions.
• Embed quality best practices throughout project lifecycles.
• Advise on, produce, and maintain quality documentation (quality plans, inspection and test plans, audit reports).
• Provide quality-related training and mentorship to teams and contractors.
• Ensure robust document control and traceability of quality records.
• Act as the main contact point for quality matters with regulators and stakeholders.
• Promote a culture of continuous improvement, streamlining processes and enhancing performance.
• Support HSE teams on overlapping quality matters, ensuring integrated compliance.
• Lead quality activities and engage with project managers, operations, procurement, contractors, and other stakeholders to meet objectives.
• Supervise and participate in project audits to verify effectiveness of quality plans.
• Represent projects during audits by internal or external bodies.
• Review project schedules to ensure timely implementation of quality programmes.
• Assign work and prepare effectiveness reports on quality system implementation.
• Lead investigations into quality issues, conduct root cause analyses, and ensure corrective actions are executed.

Knowledge, Skills & Experience
Essential:
• Recognised qualification in Quality Management or Engineering (HNC/HND/Degree level).
• Extensive experience in quality management within power distribution networks, manufacturing, generation, or large-scale industrial projects.
• Strong knowledge of ISO 9001 and relevant quality standards and regulations.
• Excellent auditing and inspection skills, with the ability to influence at all levels.
• Exceptional organisational, communication, and leadership skills.
• IT literate, with experience using quality management software and reporting tools.
• Full UK Driving Licence and willingness to travel across the North West.
• Extensive experience in utilities, construction, or manufacturing.

Desirable:
• Experience as Lead Engineer on major projects or advanced expertise in a related sector.

What Electricity North West Offers
As a valued team member, you will receive:
• Competitive salary
• Annual bonus scheme
• 25 days annual leave (increasing with service)
• Car allowance or company vehicle
• Private healthcare
• Employee rewards portal with discounts on popular brands
• Market-leading contributory pension scheme
• Employee assistance programme
• Opportunities for professional development and continuous learning

Electricity North West values diversity and strives to create a great place to work — where everyone can be themselves, reach their potential, and build lasting careers. They are committed to increasing diversity of thought and representation to reflect the communities they serve.

Application Process
This vacancy is being managed by Morson Talent. By applying, you consent to your personal information being shared with Morson Talent.
We value your candidate experience. If you’re not ready to apply or require adjustments (e.g., applying in a different format), please contact (url removed) to arrange a confidential discussion.

Join us and help shape the future of energy in the North West. Apply today!