DK Recruitment are thrilled to be working with a Cornwall-based client in a crucial hire. An experienced Credit Control Manager is required to take ownership of the credit function within a fast-paced and commercially focused environment. This role is responsible for leading the credit control team, ensuring effective processes are in place to minimise risk and maximise collections, while supporting positive internal and external relationships.

Key responsibilities include:

Developing and implementing strategies to improve collections and streamline processes
Building strong working relationships with both customers and internal stakeholders
Leading regular debt review meetings to provide visibility and accountability across departments
Producing clear, data-driven reports that highlight performance and areas of concern
Managing and mentoring a team, setting clear objectives and supporting development
Handling complex queries and overseeing the resolution of aged or problematic accounts
Monitoring overdue debt, ensuring proactive and professional follow-up with customers
Assessing the creditworthiness of new and existing clients to mitigate financial exposure

What we’re looking for:

Proven experience in credit control, with time spent in a leadership or supervisory position
Strong people management and team development skills
Confidence working with large data sets and advanced Excel capability
A solutions-focused approach with excellent negotiation and communication skills
Familiarity with ERP or accounting software systems

In return, you'll receive:

25 days holiday plus bank holidays
Company pension scheme
Bonus scheme
Health cash plan
Cycle to work scheme
Staff discounts
Opportunities for training and professional development