Medical Devices Support Specialist

MS639 - Medical Devices Support Specialist

Location: Cornwall - St Austell, Penzance, Truro 

Salary: £27,500 per annum + car allowance 

Overview: First Military Recruitment are recruiting on behalf of one of our clients who are the world’s leading suppliers of medical equipment for minimally invasive surgery. Since 1945, this family-owned company has grown into a globally respected name in the production and distribution of high-quality medical instruments and devices. Our client are seeking a Medical Devices Support Specialist to provide dedicated, hands-on support at healthcare facilities in Cornwall.

As a key member of our field service team, you will be embedded within the client’s Operating Department and associated clinical areas, ensuring our clients medical devices - including endoscopes, instruments, and video equipment - are always available, maintained, and functioning to the highest standards.

Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered.

Key Responsibilities: 

• Deliver on-site support for medical devices across designated hospitals or surgical facilities.
• Ensure all equipment is fully functional and always available for clinical use.
• Provide product handling support and first-level troubleshooting.
• Coordinate staff training on equipment use and care.
• Support quality improvement and compliance initiatives.
• Liaise effectively with clinical and technical teams to address user needs.
• Maintain accurate documentation and reporting.

Required Skills & Experience:

• Strong communication and interpersonal skills.
• Effective time management and the ability to work independently.
• Calm under pressure with the ability to manage competing demands.
• Strong organisational and multitasking skills.
• Excellent customer service and a professional, proactive approach.
• Proficiency in Microsoft Excel, Outlook, and related systems.
• We’re looking for someone who is passionate about healthcare service excellence and thrives in a hospital-based, collaborative environment.

Desirable:

• Experience with endoscopic or similar medical equipment (advantageous but not essential).
• Experience in a hospital setting or similar healthcare environment.
• Healthcare or technical qualification.
• GCSE-level education or equivalent experience.