Food & Beverage Supervisor

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry? Look no further and join our team here at the Holiday Inn Bolton as a Food & Beverages Supervisor.

Holiday Inn Bolton
The Holiday Inn Bolton is a busy Town Centre hotel. Alongside 132 newly refurbished bedrooms our hotel boasts a Restaurant, Bar, Conference and Event areas, including a 16th Century church.

General Scope and Purpose

You will supervise a totally customer focused team by consistently delivering excellent customer service with an informed, friendly and effective approach. You are responsible for the day to day running of designated Food and Beverage service areas (to include Bars, Restaurant, Room Service, Conference, Events and associated areas) within the overall policies and controls established by the Company and Hotel General Manager, ensuring that the brand values and standards are delivered and profitably achieved.

To ensure that the Food, Beverage & Conference departments creates a professional impression to customers and Team Members

To be fully aware of budgeted and actual departmental targets. This to include sales, covers, gross profits (food and liquor), stocks, average spends and departmental profits.

To control and monitor payroll costs by assisting with compiling rotas in line with forecasted and actual business levels, using Company productivity ratios.

To be fully aware of and control departmental operating costs in line with forecasted business levels

To participate with stock-takes where required.

To positively approach sales opportunities in order to maximise sales revenue in order to meet and exceed budgeted sales targets for the department.

To assist with keeping all department Team Members sales focused and maintain a selling culture throughout the department.

To assist with leading and creating a team environment which promotes good morale and ensures a high level of commitment and pride in the hotel.

This Job Description cannot be exhaustive due to the peculiar requirements of the hotel industry. Therefore, the job-holder may be required from time to time to carry out tasks requested by the management

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