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Customer Service Administrator - Bournemouth - Up to £30,000

Office Angels
Posted 4 days ago, valid for 6 days
Location

Bournemouth, Dorset BH11RX, England

Salary

£27,000 - £30,000 per year

Contract type

Full Time

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Sonic Summary

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  • The position of Customer Service Administrator is available at a respected Trust in Bournemouth, offering a salary of up to £30,000 depending on experience.
  • This role requires a minimum of previous experience in customer service or administration.
  • Key responsibilities include chasing outstanding payments, resolving customer queries, and maintaining accurate records.
  • The working hours are Monday to Friday from 9:00am to 5:30pm, with 25 days of annual leave plus bank holidays on a pro-rata basis.
  • Candidates should possess strong problem-solving skills, a confident telephone manner, and proficiency in Microsoft Office.

Are you a confident and professional communicator looking for your next challenge? We're seeking a Customer Service Administrator to join a friendly, close-knit team within a respected Trust based in Bournemouth.

This is a fantastic opportunity for someone who has excellent customer service skills and is a keen problem solver.

Location: Bournemouth - free parking
Contract Type: 6 Month Fixed Term
Working Hours: 9:00am - 5:30pm, Monday to Friday
Salary: Up to 30,000 DOE
Annual Leave: 25 Days + Bank Holidays (pro rata)

Key Responsibilities:

  • Chasing outstanding payments and following up with customers
  • Resolving queries efficiently and professionally
  • Handling inbound calls and emails with a positive attitude
  • Maintaining accurate records
  • Sorting through a backlog of payments to ensure accounts are up to date
  • Helping to streamline the payments process for improved efficiency going forward

What We're Looking For:

  • A confident and polite telephone manner
  • Strong problem-solving skills and attention to detail
  • Professional, approachable, and customer-focused
  • Previous experience in customer service or administration
  • Confident Microsoft office skills

Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.