Customer Service Administrator

Talent Guardian

Posted 2 days ago, valid for 2 days

Bournemouth, Dorset BH89BJ, England

£26,000 per day

Full Time

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Sonic Summary

The position is for a Customer Service Administrator based in Poole.
The salary for this role is £26,000 plus a company bonus scheme.
Candidates should possess strong organisational and time management skills.
Proficiency in Microsoft Word and Excel is required, with knowledge of Sage being beneficial.
The role involves no weekend work, allowing for a good work-life balance.

Customer Service
Sage
Office based

Customer Service AdministratorLocation: PooleSalary: £26,000 + Company Bonus SchemeHours: Monday to Friday, 8:30 AM – 5:00 PM (No weekends)Are you a detail-oriented and customer-focused professional looking to join a successful, forward-thinking company that specialises in high-end products?Our client, a well-established business based in Poole, is looking for a Customer Service Administrator to join their team and play a key role in delivering exceptional service to clients and partners.This is a fantastic opportunity to join a supportive environment where your organisational skills and ability to prioritise will be valued from day one.What you’ll be doing:

Liaising with service engineers to coordinate appointments and schedules
Managing and booking service diaries efficiently
Communicating regularly with end users to provide updates and support
Handling and resolving customer queries with professionalism and care
Updating service records and maintaining accurate information
Preparing reports and supporting general administrative tasks

What we’re looking for:

Strong time management and organisational skills
Excellent written and verbal communication
Proficiency in Microsoft Word and Excel
Knowledge of Sage (beneficial, but not essential)
A proactive, professional, and customer-first attitude
Ability to multitask in a busy office environment

What you’ll get in return:

£26,000 salary + Company Bonus Scheme
25 days of annual leave
Free on-site parking
Company pension scheme
Life insurance
A friendly, team-focused working environment
No weekend work – maintain your work-life balance!

If you’re ready to take the next step in your career with a company that values its people and delivers excellence across the board, apply today.

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