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Temporary Customer Service Representative
£12.60 per hour plus holiday pay
37.5 hours per week
Monday to Friday
To start immediately
Temp to Perm opportunity
We’re partnering with a leading financial services organisation who are looking to add a dedicated Customer Service Representative to their team.
If you have a passion for delivering exceptional service and a professional, customer-focused approach, this could be your next career move.
About the Role
Our client is seeking an experienced and personable Customer Service Representative to be the first point of contact for their investors and clients. This is a varied role where no two days are the same — you’ll handle enquiries via telephone, email, and letter, ensuring every interaction meets the highest standards of care, accuracy, and professionalism.
Key Responsibilities
- Respond to investor and client enquiries promptly and in line with regulations
- Deliver a customer-centric experience that builds trust and strong relationships
- Show empathy and professionalism when resolving queries
- Meet quality, productivity, and efficiency targets
- Take ownership of customer concerns and ensure timely resolution
- Collaborate with colleagues to meet both customer and business needs
About You
- Previous customer service or administration experience (ideally in a regulated environment)
- Strong attention to detail with the ability to work accurately under pressure
- Flexible and adaptable to changing priorities
- Professional, positive, and proactive attitude
- Confident IT skills and willingness to learn new systems
- GCSEs (or equivalent) in Maths and English at grade C or above
Why This Role?
This is a fantastic opportunity to join a reputable company that truly values its people. You’ll benefit from:
- A supportive team culture
- Ongoing training and career development
- Competitive salary and benefits package
If you’re ready to take the next step in your career with a respected organisation that puts customers at the heart of everything they do, we want to hear from you.
Apply today to find out more and take the first step toward this exciting opportunity.
