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Entry Level Repairs/Customer service Administrator

Notion4 Ltd
Posted 11 hours ago, valid for 10 days
Location

Bracknell, Berkshire RG12 1JD, England

Salary

£24000 - £25000/annum Pension, 29 holidays holiday

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Contract type

Full Time

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Sonic Summary

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  • We are looking for an Entry Level - Customer Repairs Administrator to assist with customer-focused property repairs.
  • The position is office-based in Bracknell, and having a driving license is preferred.
  • Candidates should ideally have some experience in customer service and administration, along with proficiency in Microsoft Office.
  • The salary for this role is up to £25,000, with hours from 8am to 4pm or 9am to 5pm.
  • A supportive working environment and full training will be provided to help you succeed in this role.

We are seeking a proactive and detail-oriented Entry Level - Customer Repairs Administrator to support the delivery of customer focused reactive property repairs.

We offer a supportive working environment and full training to get you up to speed with everything.

This is a fully office based position based in Bracknell - so having a driving license would be ideal.

Key Responsibilities: 

  • Accurately keeping systems up to date, including logging of new jobs and entry of reports from field-based staff

  • Liaising with customers, residents. and third-parties to ensure customer satisfaction and timely resolution of repairs

  • Organise and prioritise tasks to support compliance with KPI's

  • Coordinate DBS applications for the staff of the company

Key Skills & Experience:

  • High level of attention to detail

  • Ability to manage multiple tasks and prioritise under pressure

  • Strong communication skills

  • Ideally some experience in Customer service and administration.

  • Proficiency in Microsoft Office (Word, Excel, Outlook)

Benefits:

Hours: 8am - 4pm or 9am - 5pm

Salary: up to £25,000 basic.

Great working-life balance. 

29 Days holidays including bank holidays

Pension

If you want to build a career with a small/medium sized business who are forward thinking, please apply and send your CV to us.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.