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Responsibilities
- Managing the interface between FM and user occupiers of key strategic sites across the county ensuring premises are fit for purpose and legally compliant in both the context of an office setting and front-line service delivery.
- Provide advice and guidance to building occupiers, contractors, and support members of staff.
- Supervision of staff and contractors and a liaison role for other teams in FM and Property Services colleagues.
- Ensure health and safety and emergency preparedness plans are implemented and take the lead in adapting plans where required in changing circumstances through dynamic risk assessments and follow through of actions required.
- Responsible for front facing service delivery and reception/security control measures.
- Responsible for developing and managing a rota of back office and help desk cover at key sites and ensuring both Service and County Council policies are adhered to by all staff, including staff across the wider service team.
- Support the management of premises compliance for a portfolio of sites across a geographic area of the county, in line with statutory requirements and corporate premises management standards.
- Support the delivery of a high-quality facilities management service to the County Council's premises and building occupiers, ensuring that day-to-day and planned maintenance of the sites provides a safe and accessible working environment.
- Provide guidance to colleagues within FM and across other professions both within the County Council and with external contractors as and when required.
- Assist with the completion of risk assessments as required to identify risks to health and safety and demonstrate compliance with statutory requirements, developing and monitoring control measures and progressing corrective actions through to acceptable resolution.
- Ensure adequate records are kept with regards to incidents, near misses and accidents.
- To provide support to the central facilities operation support team where business need dictates.
- To carry out such other duties as required or delegated by the Facilities Manager, including undertaking tasks performed by lower grades and deputising for management as required.
