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Customer Service Co-ordinator - Travel

Circle Recruitment
Posted 16 hours ago, valid for 11 days
Location

Bradford, West Yorkshire BD7 3JG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Support Co-ordinator position is based in an office near Bradford and requires someone with a proactive mindset and excellent communication skills.
  • Candidates should have experience in a support, operations, or customer service role, ideally in a busy or regulated environment.
  • The role involves handling client queries, troubleshooting issues, and supporting Client Managers with account administration.
  • The salary for this position is competitive, although the specific figure is not mentioned in the job description.
  • Applicants should ideally have prior experience in the travel sector, but this is not mandatory.

Customer Support Co-ordinator - Travel

(Office based so you need to live near Bradford)

We're looking for a Business Support Co-ordinator / Customer Service Co-ordinator - someone who's confident, detail-focused, and great with people - to support clients and internal teams across a fast-paced business travel environment.

What you'll be doing:

  • Handling a wide range of queries from clients and colleagues - by phone and email - and ensuring they're resolved smoothly
  • Troubleshooting day-to-day issues, including system support, reporting, and operational matters
  • Supporting Client Managers with account administration and customer calls
  • Taking ownership of tasks and following through with clear communication and timely updates

What you'll bring:

  • Experience in a support, operations, or customer service role (ideally within a busy or regulated environment)
  • Excellent communication and interpersonal skills
  • A methodical, proactive mindset - you're someone who spots problems early and solves them efficiently
  • Confidence using systems and working with reports or data
  • The ability to prioritise tasks and manage deadlines without dropping the ball

Nice to have:

  • Previous experience in travel / travel agent or a related sector
  • Familiarity with 1st line technical or system support and onboarding processes

Why apply?This is a role where no two days are the same. You'll work with a friendly, supportive team, helping deliver excellent service to clients and colleagues alike - while developing your own skills along the way.

For further details and to apply, please send your CV to jon.brass @ circlerecruitment .com

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.