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Role: Temporary Communications and Engagement Coordinator - Bradford
Salary: £30K (this will be pro rata and paid on an hourly rate)
Contract length: Now until September
Hours: 9am- 5pm Monday- Friday
Position Overview:
Elevation Recruitment are excited to be recruiting for a national utilities business.
To communicate and engage with customers, colleagues and stakeholders and build trusting relationships that keeps the company relevant giving us the freedom to operate and achieve the company ambition.
Responsibilities:
- To engage digitally with customers for our capital programme – making sure we’re always putting customers at the heart
- To champion the customer in all capital projects
- To support the comms and engagement team by creating engaging content and communication plans
- To create and manage paid for social media campaigns to increase awareness of the capital schemes locally
- To help create engaging content to support customer experience initiatives and projects
- To support the comms and engagement team to achieve the wider comms and engagement strategy for the capital programme
- To create engaging video content to visually tell the story about the importance of the investment we’re making
- To support the comms team with research and working with agencies
- To write content for all our channels to help tell the story about how we’re investing in our assets
- To support with audience insight and measurement
- To utilise social media listening tools to support brilliant customer engagement
- To stay up to date with trends and industry news to identify opportunities for content creation and amplification
- To identify and escalate potential issues, working closely with the wider comms team to mitigate them
- To work with the website team to create engaging web content about our capital schemes
- To create regular internal newsletters to keep colleagues up to date with all the great work we’re doing
- To work on projects across the Brand team, providing support, technical knowledge and content development assistance
- To help support wider content and copywriting initiatives when required
Skills and Qualifications:
- Experience of working within a communication role
- Experience of videography and content creation
- Experience of presenting to small or large groups of people
- Strong communication skills
- Great at building relationships
- Strong time management skills
- Experience of working in similar role within house or via agencies
- Ability to deliver excellent customer service
- Proficient in the use of IT, with experience of Microsoft software (essential) and design
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