Air Export Co-ordintor

A new Air Export Co-ordintor role based in Bradford working for a leading and expanding Global Logistics company with offices based across the UK and USAPurpose: - Co-ordination of air export department - Responsibility for invoicing & profitability- Responsibility for Customs Compliance- Processing of HMRC queries through to resolution and closure, minimising duty/tax liability- Internal customs audit and assessments and analysis on this data Key Relationships:External: - Key client contacts: Shipping & Logistics Supervisors & Managers- Road Hauliers, co-loaders and transport providers. HMRCInternal: - Departmental Managers & Supervisors - Operations manager(s) through to Director level, operations staff, sales and key accounts and Accounts teams Core Capabilities:- Ideally must have an Air Export background, but Sea Export and Air imports also considered- Excellent communication and organisational skills.- A polite, confident, mature and professional manner.- HMRC Export Customs Procedural knowledge- Confidence with a computer including excel, CRM database and BoxTop.- Enjoy working with customers and building relationships. - Must be able to work well within a target driven environment.- Have a strong attention to detail and accuracy and action-orientated with problem solvingKey Tasks/Responsibilities- Day to Day responsibility for customer service delivery to Air export customers and agents- Management of emails and procedural work flows of consignments- Follow up and resolve all any operational issues / customer service concerns raised by the customer- Responsibility for Gross Profit analysis, Sales Invoicing and job costing accuracy - To promote business development, ensuring all opportunities from existing business are followed through telephone sales, prospect follow up and quotations.- Contribute to ongoing operational development and cost saving measures- Identify areas of operational improvement by reviewing process regularly- Processing of export documents and creation/submission of Customs export Declarations- Keep up to date with Market trends, Mapcargo products, services and news.- Establish, Manage and Maintain Internal and External Relationships.- Fully Document attributed client's business processes and requirements.- Managing Implementation for new business- Ensure all HMRC Export and Import entry regulations are met, through self-auditing - Ensuring accuracy of Export and Import entry declarations through self-auditing- Issuing of monthly client reports (ASM / Boxtop)