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Job Title: AdministrationLocation: Braintree, Essex (Hybrid working available after 2 weeks of training)Contract Type: Temporary (Approx. 6 weeks, with potential for extension)Hours: 37.5 hours per week (Monday–Friday, 8:30 AM – 5:30 PM)Perks: Free onsite parking
Overview:We are seeking a proactive and detail-oriented Administrator to provide high-quality technical and administrative support. This role is essential in ensuring smooth day-to-day operations, accurate record-keeping, and effective communication across teams and with external stakeholders.
Key Responsibilities:- Serve as a point of contact for internal and external enquiries, offering timely and professional support.
- Manage application and verification processes, ensuring compliance with required checks and documentation.
- Maintain accurate manual and digital records, ensuring data confidentiality and integrity.
- Prepare reports and documents using Microsoft Office and other business systems.
- Respond to customer queries and complaints within set timescales.
- Collaborate with colleagues to ensure efficient coordination and adherence to procedures.
- Support continuous improvement initiatives and contribute to a positive customer experience.
- Manage waiting lists and sign-up processes for relevant services.
- Participate in internal meetings and briefings to support effective communication.
- Proven experience in administrative support and customer service roles.
- Strong communication, organisational, and problem-solving skills.
- Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with standard business systems.
- Ability to work independently and collaboratively within a team.
- Awareness of safeguarding procedures and ability to act appropriately when necessary.
Must be immediately available and based Locally!
Please apply on the link asap if you feel this is a sutiable role for you!
