Insurance Team Leader

IPS Group

Posted 20 hours ago, valid for 8 days

Brierley Hill, West Midlands DY5 1JF

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

IPS Group is seeking an experienced Insurance Team Leader for a fast-growing commercial insurance provider.
Candidates should have a proven leadership background in a fast-paced contact center or insurance environment, with a minimum of three years of experience.
The role involves managing a customer-focused team, driving performance, and ensuring service standards are met.
The position offers a competitive salary alongside benefits such as a flexible pension of up to 16%, 27 days of holiday, and hybrid working options.
This opportunity is ideal for someone with strong coaching skills and a results-oriented mindset who is ready to make a significant impact.

IPS Group is working with a closely with a fast-growing commercial insurance provider to recruit an experienced Insurance Team Leader for their vibrant and high-performing team.Known for their entrepreneurial spirit, strong broker relationships, and supportive culture, this is an exciting opportunity to join a company that truly values its people and invests in their development.This role is perfect for someone with proven leadership experience in a fast-paced contact centre or insurance environment. You'll be responsible for managing a customer-focused team, driving performance, coaching for success, and ensuring service standards are consistently met. You'll also play a key role in cultivating a positive and accountable team culture.Required experience:

Demonstrated success leading teams in a high-energy environment (insurance or contact centre background preferred).
A motivating, hands-on leadership style with strong coaching and communication skills.
Confidence in managing performance, delivering feedback, and addressing disciplinary issues when needed.
A results-focused mindset with excellent problem-solving and organisational abilities.

What’s in it for you?

Competitive benefits including up to 16% flexible pension, 27 days holiday + bank holidays, and a paid volunteer day.
Hybrid working – a mix of home-based flexibility and office time at The Waterfront in Brierley Hill.
Health and wellbeing support, access to professional qualifications, staff recognition, and team events.

If you're ready to make a real impact and grow your leadership career with a respected name in the insurance market, apply today through IPS Group.

Apply now in a few quick clicks

Insurance Team Leader

Finance Director

Interim Transactional Finance Manager

Head of Treasury