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Call Centre Manager Housing/Construction

Ernest Gordon Recruitment Limited
Posted 15 days ago, valid for 5 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£35,000 - £40,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for a Call Centre Manager in the Housing or Construction sector, offering a salary between £35,000 and £40,000.
  • This role is based in Bristol and includes benefits such as 25 days of holiday, flexible working hours, and performance bonuses after probation.
  • The ideal candidate should have experience as a Call Centre Manager, Team Leader, or similar, with a background in Housing Associations or Construction.
  • Responsibilities include managing a team of administrators, creating processes to enhance productivity, and ensuring team performance.
  • The company is rapidly growing and has recently been acquired by a major construction firm in the UK, seeking someone who can develop their own processes and KPIs.

Call Centre Manager (Housing/Construction)£35,000 - £40,000 + 25 Days Holiday + Flexible Working + Bonus + BenefitsBristolAre you a Call Centre Manager, Team Leader or similar from a Housing Association or Construction background, looking for a role granting authority and autonomy to create processes and get the most out your team?On offer is the chance to join a growing company that specialise in consulting around hazardous material handling and removal in the Construction and Housing industries. Growing rapidly, they are quickly becoming the go-to player in their technical niche and have recently been acquired by one of the largest construction companies in the UK.In this role you will be responsible for managing the success of a team of administrators. They book meetings and visits for surveyors and consultants across the UK, and your task will be getting the best performance and ensuring their personal success. You'll have the opportunity to develop your own processes and KPI's.This role would suit a Call Centre Manager, Team Leader or similar from the Housing or Constructions industry looking for responsibility and the autonomy to create your own processes.The Role:

  • Managing a team of administrators in an office environment
  • Creating structures and processes to increase productivity
  • Flexible working hours in a Bristol based office
  • Performance bonus after probation

The Person:

  • Call Centre Manager, Team Leader or Similar
  • Housing, Construction or similar background

Job Reference: BBBH 19144Team, Leader, Manager, Call, Center, Centre, Telesales, Admin, Office, Officer, Telephone, Construction, Housing, Association, Bristol, Yate, BathIf you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.