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Customer Service Advisor

Vero HR
Posted 14 days ago, valid for 4 days
Location

Bristol, City of Bristol BS5 7BD, England

Salary

£24,375 - £12.5 per annum

Contract type

Full Time

Retirement Plan
Life Insurance
Employee Assistance

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Sonic Summary

info
  • A well-established independent, family-owned enterprise in the UK's foodservice distribution sector is seeking an experienced Telesales/Customer Service Advisor in Bristol.
  • The role involves providing excellent service to new and existing customers, making outbound calls, and addressing customer queries regarding orders and products.
  • Candidates should have previous experience in a customer service or telesales role, with strong IT skills and excellent communication abilities.
  • The position offers a competitive salary of £24,375 per year, with the potential to earn an additional £3,000 in commission, and operates Monday to Friday from 9 am to 5 pm.
  • Interested applicants are encouraged to apply immediately for consideration.

We are the internal recruitment partner working with a well-established independent, family-owned enterprise that has been a cornerstone in the UK's foodservice distribution sector for nearly five decades.

 We have an exciting opportunity for an experienced Telesales/Customer Service Advisor to join the well-established team in Bristol.

The successful Telesales/Customer Service Advisor will provide an excellent service to new and existing customers, making outbound calls, and dealing with customer queries regarding orders and products.

 You will be speaking to an existing client base and maximising opportunities to up-sell whilst managing customer expectations.

 Working closely with the field sales team, you will develop new business accounts whilst providing an excellent level of service.

Requirements

The successful candidate will be able to demonstrate the following:

  • Previous experience within a customer service role and/or telesales
  • Good IT skills with experience of MS Office
  • Excellent telephone manner
  • Strong written and verbal communication skills
  • Good time management and the ability to prioritise workload.
  • Confident, professional & resilient
  • Live within a commutable distance to the depot based in Bristol.

Benefits

In return we are offering:

  • A competitive salary of £24,375 per year (£12.50 per hour), with the potential to earn up to an additional £3,000 in commission.
  • No weekends - Monday to Friday 9am -5pm.
  • 28 days holiday including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day).
  • Long Service Award days
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Life Assurance Scheme
  • Pension Scheme
  • Staff Discounts
  • Enhanced Sick Pay
  • On site car parking
  • Learning and development opportunities

Interested? Then APPLY now for immediate consideration.

Apply now in a few quick clicks

By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.