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Customer Service Advisor
Do you have previous telephone handling or customer service experience?
Red Recruitment is recruiting Customer Service Advisors on behalf of our client who are one of the UK's largest, most-trusted, vet-run suppliers of veterinary medication and animal products licensed in the UK. This is a a permanent position with a salary of 25,646 Per Annum and great company benefits.
In order to be considered for this position, you must hold a full UK driving licence, have your own vehicle and be happy working in a pet friendly office.
Benefits, Culture and Package for a Customer Service Advisor:
- Salary: 25,646 Per Annum
- Hours: Monday - Friday, 8.45am - 5pm
- Contract Type: Permanent
- Start date: ASAP
- Location: Keynsham
- Full training is provided
- Free parking
- Dogs in the office
- Regular social events
Key Responsibilities of a Customer Service Advisor:
- Dealing with inbound calls from customers and assisting them with their order enquiries and general questions
- Helping customers who are chasing their prescriptions
- Responding to email enquiries
- Liaising with company suppliers to arrange collections, deliveries, item repairs and more
- Communicating with delivery drivers and vets regularly to chase prescriptions and deliveries
Key Skills and Experience of a Customer Service Advisor:
- Full UK Driving Licence due to the location
- Experience working in a customer service environment (contact centre, receptionist or call handler)
- Confident and friendly telephone manner, with the ability to adjust your tone when dealing with elderly customers
- Ability to work as part of a team with a good work ethic
- Ability to build and maintain customer relationships
If you have the relevant skills and experience required and are interested in this position, please apply now!
Red Recruitment (Agency)
