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Customer Service Agent
Red Recruitment is recruiting a Customer Service Agent for our client based in Bristol who specialise in Mobility solutions. This is in their brand new office that has recently opened.
This role is perfect for someone with an excellent telephone manner when answering inbound calls or making outbound calls to build rapport with customers.
The role will be office-based, Monday - Friday 9am - 5pm
Benefits and Package for Customer Service Agent:
Salary: 25,750 with annual performance related bonus paid monthly
Hours: Monday - Friday, 9am - 5pm
Contract: Permanent
Location: Bristol
- Company events
- 28 Days Holiday
- Progression Opportunities
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Enhanced maternity leave
- Free or subsidised travel
- Private medical insurance
Key Responsibilities of Customer Service Agent
- Dealing with inbound and outbound calls to customers following a sale.
- Building rapport with customers
- Understanding the post sales processes and questions customers have after purchasing a product
- Taking payments over the phone
- Explaining the company and product benefits
Key Skills and Experience of Customer Service Agent:
- Have an excellent telephone manner
- Are able to build rapport with customers along with being patient
- Are reliable, trustworthy and motivated
- Contact Centre experience
- Have a positive attitude
If you have the relevant skills and experience as a Customer Service Agent and are interested in the position, please apply now!
Red Recruitment (Agency)
