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Service Advisor

Renault Retail Group UK Ltd
Posted 14 days ago, valid for 3 days
Location

Bristol, City of Bristol BS6 5EX

Salary

£34,944 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • Renault Bristol is seeking an experienced automotive Service Advisor to join their Aftersales team at their dealership in Bristol, BS4.
  • The position requires previous experience as a dealership service advisor or service receptionist, with a focus on delivering high levels of customer service.
  • The role offers a basic salary starting from £29,120 per annum, with an on-target earnings (OTE) of £34,944 per annum through a monthly bonus scheme.
  • Candidates must have a full UK driving licence and experience with Kerridge, ADP Autoline, or CDK Drive will be prioritized.
  • Flexible working options are available, along with benefits like 25 days of annual leave, a pension scheme, and career opportunities within the Renault Retail Group.

Service AdvisorBristol Dealership, BS4£29,120 pa + bonus, OTE £34,944 pa 

Renault Bristol is looking for an experienced automotive Service Advisor to join our Aftersales team. The role will be based at our dealership in Bristol, BS4. Previous dealership service advisor or service receptionist experience is essential for this role.

Renault Retail Group is a national network of automotive dealerships representing the brands Renault, Dacia and Alpine. We are Renault’s largest dealer group selling 1 in every 5 Renault in the UK and we are 100% owned by Renault.

The Service Advisor role involves guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, timescale, arranging courtesy cars, liaising with Technicians, keeping customers informed of their vehicle’s progress throughout the day and gaining authority for extra work and invoicing.

A solid track record as a dealership service advisor, service booking advisor or service receptionist is essential. Candidates with experience in using Kerridge, ADP Autoline or CDK Drive will be prioritised. 

Occasional movement of customer and courtesy cars will be involved in this role, so applicants must hold a full UK driving licence to be eligible for this role.

This role operates on full time hours which will include weekend working. We’re open to flexible working options – just ask.

In return we offer our Service Advisor a flexible basic salary starting from £29,120 per annum plus monthly Service Advisor bonus scheme, OTE £34,944 pa.

Fringe benefits include 25 days annual leave + the 8 bank holidays, pension scheme, staff discounts on products and services, subsidised car option after 3 months’ service (loan plan scheme) and superb career opportunities Group-wide.

HOW TO APPLY:

To be considered for this vacancy, please reply including your latest CV and a brief covering letter.

No Agencies please.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.