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Secretarial Team Leader
?? Location: Bristol / Hybrid
?? Salary: Competitive, dependent on experience About the Role:
A fantastic opportunity has arisen for an organised and detail-oriented Secretarial Team Leader to join a dynamic legal team in Manchester. This role is ideal for Senior Legal Secretaries who have experience of looking after several more junior team members looking to take the next step of their career, or someone who has experience leading administration teams within a law firm.
Key Responsibilities:
- Oversee the day to day running of the Business Support Services Administration team
- Build relationships with our lawyers to understand the work and proactively prioritise tasks
- Encourage an excellent customer service environment, ensuring that our processes reflect this
- Coach and develop your team, including performance reviews, setting objectives and regular one to ones
- Recruit and train new and existing team members
- Work closely with the Business Support Services Manager, Operations Manager, and our HR team, to develop policies and procedures which cover operational processes, compliance, performance and attendance
- Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice
- Play an active role in supporting business change taking place across the firm, and participate in relevant projects
- Ensure equipment is properly maintained
- Have a working knowledge of health and safety requirements
Skills & Experience Required:
- Fair, inclusive and supportive management style
- Effective and professional leader and communicator at all levels, both written and verbal
- Able to build excellent working relationships with your team/department, stakeholders and the wider firm
- Self-motivated, with the ability to lead by example
- An organised individual with the ability to effectively prioritise business needs
- Ability to manage and support business change across the team
- Excellent attention to detail
- Knowledge of administrative processes such as printing, scanning, electronic filing and post handling
- Experience working within a customer service/professional services or legal environment
This is a fantastic role for a motivated individual looking to further their career in Leading a Secretarial Team. If you are highly organised, detail-driven, and eager to learn, this could be the perfect opportunity for you!
