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?Now Hiring: Scheduling Assistant - Bristol?
?? Salary: £26,000 - £27,000
?? Hours: Monday to Friday, 9am - 5pm (35 hrs/week)
�? Hybrid: Office-based to start, then 2-3 days WFH
�? Perks Galore: Pension, Holiday purchase scheme, Bonus awards, EAP support, Season ticket loans, BBQs & festive lunches
Love keeping things organised and ticking like clockwork?
Join a tech-savvy, fast-growing business that's leading the way in energy data and services! Based in Bristol, you’ll be right at the heart of smart meter scheduling magic - making sure appointments run smoothly and customers are always in the know.
What you'll be up to:
- Managing a high volume of calls and emails to arrange customer appointments.
- Responding to general customer queries in line with contract guidelines and company procedures.
- Efficiently booking appointments into engineers’ schedules.
- Organising urgent/emergency jobs, ensuring the right operative is sent based on location, skill, and availability.
- Working to meet and exceed performance targets.
- Proactively solving any scheduling issues that may arise during the day.
- Making sure all appointments meet service level agreements (SLAs).
- Building positive relationships with your immediate team, wider Scheduling team, and engineers.
- Contributing to the success of the team by supporting KPI goals and shared targets.
What we're looking for:
- Friendly, professional communicator.
- Organised multitasker with a cool head.
- Problem-solver who loves a good challenge.
- Comfortable using MS Office.
- Experience in scheduling or energy/meters is a bonus—but not a dealbreaker!
For your information:
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses we receive, despite our best efforts, it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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