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- Progress and track referrals made into the service and outcomes for service users moving on from service via our case management system and the Bristol HSR (housing support register)
- Ensure that all clients are provided with a high-quality person-centred service which takes a strength-based and trauma-informed approach.
- Ensure all new clients moving into the service understand their rights and responsibilities and the conditions of their licence agreement and have a valid Housing Benefit claim in place.
- Relevant qualifications in social work, housing, or a related field
- Previous experience in a similar role, working with individuals experiencing homelessness or housing instability
- A valid driver's license and access to a vehicle (desirable)
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Sliding salary scale with salary increases every year for the first 3 years
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme.
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays.
- 30% staff discount at this charities shops.
- 20% staff discount at the charities bike workshops.
- A generous and competitive pension scheme.
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme.
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
- 6 weekly Reflective Practice sessions from objective, external facilitators.
- For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
