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Reed have partnered with a national law firm, recruiting for a Receptionist to join their team in Central Bristol, on a full time, permanent basis.Â
This role is essential in providing a professional and welcoming front-of-house experience, collaborating closely the Front of House team to deliver exceptional service to their employees, clients, and visitors.
This is an office-based role with shift patterns typically between 7:30am-7:00pm. The working pattern alternates weekly between 7:30am-4:30pm and 10:00am-7:00pm.
Duties:- Ensure a welcoming and professional atmosphere at the front desk, providing excellent hospitality and assistance to all visitors.
- Manage incoming calls efficiently, ensuring accurate redirection to appropriate team members.
- Address in-person inquiries with a commitment to superior client service.
- Actively coordinate and support the organisation of internal and external meetings and events, maintaining high standards.
- Offer administrative support to the Operations Manager, contributing to the smooth operation of the office.
- Prior experience as a Receptionist, ideally from a corporate or hospitality background.
- Exceptional customer service skills, providing excellent service to clients and ensuring their needs are met.
- Proficient in office software, including Microsoft Office Suite (Word, Excel, Outlook).
- A proactive and enthusiastic approach to work.
- Excellent verbal and written communication skills.
- Strong time management skills with the ability to multitask effectively.
- Capability to work independently and collaboratively with others.
- Competitive salary and enrolment into two bonus schemes: an individual performance-based bonus and a firm-wide bonus.
- Opportunities for growth and progression within the team.
