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- To provide personal care and assist and support with medication when required
- To ensure support and care plans are developed to meet assessed needs
- To keep all customer records up to date – both in paper files and on the care & support database.
- To manage customer risk by ensuring close monitoring of customers’ health and wellbeing
- To plan and participate in group and individual activities
- To provide support in partnership with other statutory and voluntary agencies in the community, liaise with other agencies as necessary to ensure customers receive appropriate advice and support
- To comply with all Group policies and procedures
- To follow CQC Safeguarding policies and procedures for vulnerable adults
- To undertake administrative duties related to the day to day running of the service
- To partake in a weekly rota to cover the needs of the service
- To respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act
- A knowledge of issues affecting people with mental health issues.
- An understanding of issues affecting vulnerable adults
- An understanding of health and safety
- Good written and spoken English
- Strong interpersonal skills with the ability to engage with vulnerable people
- Ability to carry out needs assessments, and develop support plans with customers, working together on achieving individual goals
- Ability to update computerised Care/Support plans.
- Ability to manage a caseload of customers
- Ability to manage own workload and excellent time management skills
- Ability to undertake administrative duties related to the day to day running of the service
- Ability to set up and maintain administration and recording systems
- Good interpersonal skills
- Reasonable written skills
- Experience of providing support to others in a work, voluntary or personal capacity
- A practical solution focussed approach to problem solving
- An understanding of equality, diversity and inclusion
- Ability to work flexibly and in a busy environment
- Ability to prioritise workload
- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment
