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Location: Bromley BR1
Start Date: ASAP
Contract Type: Temporary ongoing
Weekly Hours: 36 hours per week
Job Purpose
We are currently recruiting for a Business Support Officer to join a busy team. providing high-quality administrative and customer-focused support to ensure the smooth running of departmental operations.
This is a great opportunity for someone with excellent organisational skills, proven administrative experience, and a strong understanding of confidentiality and case management.
Key Responsibilities:
- To ensure correspondence including letters, email and telephone calls are dealt with appropriately including alerting the Manager to specific priorities and issues
- To provide and ensure confidentiality in respect of the work of the Team at all times.
- Ensure all information is recorded accurately and in a timely manner using SharePoint and Microsoft Excel.
- To ensure line of business systems are updated with relevant documents, notes etc to ensure accurate case management
- Assist other teams within Compliance & Strategy service with administrative tasks as required
- Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the Department / Section
Ideal Candidate:
- Strong customer service and communication skills, including a confident telephone manner.
- Proven experience maintaining administrative and business support systems.
- Good IT skills with experience using Microsoft Excel, SharePoint, and other line-of-business systems.
- Ability to handle a wide range of enquiries, including sensitive issues, professionally and with discretion.
- Experience working in a fast-paced, customer-facing environment.
- Strong attention to detail and ability to prioritise workload effectively.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
