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Customer Service Advisor

Stafforce Recruitment
Posted 5 hours ago, valid for 19 days
Location

Bromsgrove, Worcestershire B61 8EX, England

Salary

£25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • We are seeking a Customer Service Advisor for a full-time, permanent role in Bromsgrove, working Monday to Friday from 09:00 to 17:00.
  • The position offers a salary of £25,000 per annum along with benefits such as on-site parking and a day off for your birthday.
  • Key responsibilities include daily customer contact via email and telephone, processing orders and returns, and collaborating with the Sales Team to ensure customer satisfaction.
  • Candidates should possess previous customer service experience, excellent telephone manner, and adaptability in a busy environment.
  • We encourage applications from all qualified individuals, emphasizing our commitment to diversity and inclusion in the workplace.

We are recruiting for Customer Service Advisor working Monday to Friday on a full time and permanent basis for a company based in Bromsgrove.

Role: Customer Service Advisor

Salary: 25,000 per annum

Hours: Monday-Friday, 09:00 - 17:00 (30 min lunch)

Job Type: Full-time, Permanent

Location: Bromsgrove

Benefits

On-site parking

Birthday is given off as a free day of annual leave

Wellbeing awards

This is an excellent opportunity for a Customer Service Advisor who is a reliable and enthusiastic and looking to work within a busy team.

Key Responsibilities

Daily contact with existing customers via email and telephone

Processing orders, returns and credits via Sage

Working with the Sales Team to ensure that customers are satisfied

Key Requirements

The ability to remain calm in a busy environment

Adaptability and organisational skills

Experience of Microsoft office

Good speed while providing excellent Customer Service

Previous customer service experience

Excellent telephone manner

If you are a customer focused individual, with great people skills and an excellent phone manner than please apply! For further information please contact Rebecca on (phone number removed)

S14

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.

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