Customer Service Advisor
Location Stoke Prior
Salary 25000 per annum
Full time Hours: Monday-Friday, 09:00 - 17:00 (30 min lunch)
Benefits
On-site parking
Discounted company products
Birthday is given off as a free day of annual leave
Wellbeing awards
Job description
We have an opportunity for a Customer Service Advisor to join a busy office based in Stoke Prior. This is an excellent opportunity for a reliable and enthusiastic individual who is looking to work within a busy team and a progressive and forward-thinking company.
Key Responsibilities
Daily contact with existing customers
Contact with customers via email and telephone
Processing orders via Sage
Processing returns/credits via Sage
Working with our Sales Team to ensure our customers are satisfied
Key Requirements
Excellent telephone manner
The ability to remain calm in a busy environment
Adaptability and organisational skills
Experience of Microsoft office
Good speed while providing excellent Customer Service
Previous customer service experience (preferred but not essential)
This is an excellent opportunity to join a company that is a leader in its field & develop & progress your career.
Please forward your CV in the first instance
Wright Staff are acting as an employment business in relation to this vacancy.
Customer Service Advisor
Wright Staff Recruitment Ltd
Posted a day ago, valid for 18 days
Bromsgrove, Worcestershire B61 8EX, England

£25,000 per annum
Full Time
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Sonic Summary
- A Customer Service Advisor position is available in Stoke Prior with a salary of £25,000 per annum.
- This full-time role requires working Monday to Friday from 09:00 to 17:00, including a 30-minute lunch break.
- Key responsibilities include daily contact with customers, processing orders and returns via Sage, and collaborating with the Sales Team.
- Candidates should have excellent telephone manners, adaptability, and organizational skills, with previous customer service experience preferred but not essential.
- The company offers benefits such as on-site parking, discounted products, a day off for birthdays, and wellbeing awards.