Claims Handler

Stride Resource Management

Posted a day ago, valid for 20 days

Bromsgrove, Worcestershire B61 7DU, England

Full Time

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Sonic Summary

The Claims Handler position is located in South Birmingham/Bromsgrove and offers hybrid/flexible working options.
The role requires experience in a Claims Handler position and involves managing corporate risk insurance claims with a focus on customer care.
Candidates should possess strong negotiation skills, attention to detail, and an understanding of commercial insurance products.
The salary for this position is competitive, reflecting the experience and expertise required.
This role emphasizes continuous professional development and offers a supportive team culture with opportunities for career progression.

Claims Handler – Corporate Risks

Location: South Birmingham/Bromsgrove | Hybrid/Flexible Working

Join a team where your decisions make a difference.We’re looking for a proactive and detail-driven Claims Handler to manage and resolve corporate risk insurance claims with efficiency, accuracy, and outstanding customer care. If you're looking to build your career in a dynamic environment and enjoy the challenge of problem-solving, negotiation, and client engagement, we’d love to hear from you.

What You'll Be Doing

Managing and processing insurance claims from start to finish
Providing expert guidance and support to policyholders throughout the claims process
Negotiating with claimants, solicitors, and third parties to reach fair outcomes
Investigating potentially fraudulent claims and assessing claim validity
Coordinating repairs and services through a trusted network of suppliers
Monitoring ongoing claims, reviewing estimates, and ensuring timely resolution
Delivering a consistently high level of customer service
Handling any claim-related complaints with professionalism and care
Staying compliant with all regulatory, quality, and service standards

We’re Looking For

Experience working in a Claims Handler role
An understanding of commercial insurance products
Confident communicator with solid negotiation and decision-making skills
Highly organised with great attention to detail
Able to stay calm and focused when handling complex or sensitive situations
Familiar with regulatory requirements (FCA, PRA, FSA)

Qualifications & Development

CII qualifications (or willingness to work towards them) are a plus
Ongoing professional development and training provided

Why Join?

Hybrid working
Continuous learning and development opportunities
Supportive, team-focused culture
Commitment to career progression and internal promotion
A strong focus on employee wellbeing

If you think this role sounds like it could be for you but have questions to ask before applying, get in touch:

Tom Wolverson

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