Customer Operations Advisor

CUSTOMER OPERATIONS ADVISOR

Carbon60 is looking to recruit a Customer Operations Advisor to work for a leading Specialised Industrial Service Provider based in Carlisle.

ROLE: Customer Operations Advisor

PAY RATE: 13.06 p/h, circa 27,100 per annum

JOB TYPE: temp to perm

LOCATION: Carlisle (CA2)

HOURS: Monday to Friday, 7:30 - 16:00, 40 hours/week, 1-hour unpaid break
* Due to contractual agreement there will always be one colleague on site during Bank Holidays. This will be split between the 3 members of the team on rotation. Each person ends up working 2 or 3 of the 8 bank holidays per year. They will be paid at 2x rate on each Bank Holiday worked. Otherwise, unlikely to have other overtime opportunities.

THE ROLE:

• Stock management and ordering.
• Expediting and maintaining order books - check upcoming orders, chasing delivery times.
• Ordering stock based on customer requirements.
• Raising purchase order's (PO's) on customers behalf.
• Maintain accurate records of transactions and stock movements.
• Contacting suppliers - replenishing stock by placing orders to purchase.
• Adhering to H&S policies and procedures on site.
• Resolving purchasing and supplier invoice queries.
• Housekeeping stores and office area maintain 5s principles.
• Booking goods in/out, issue out to customer and update internal systems

THE SUCCESSFUL CANDIDATE:

• Attention to detail.
• Basic competent IT literacy skills - professional email correspondence and use of MS Office.
• Excellent time management and organisational skills.
• Stores/Warehouse experience advantageous.
• Basic understanding of procurement and supply chain principles desirable.
• Able to show initiative and be willing and proactive in training provided to apply to the role.

Application by CV or call Paloma Lopez at Carbon60 on (phone number removed).

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.