Accounts Administrator

Job Title: Client Accounts Administrator

Location: Chelmsford

On site, Full Time; Permanenet

Role overview:

Working on behalf of one of the UK's leading Wealth Management firms, we are recruiting an Accounts Administrator, based in Chelmsford; to provide full administrative support to a busy client accounts team, ensuring client satisfaction through direct contact with Investment Managers, and other front office & operational colleagues, while adhering to regulatory standards.

Our client offers an attractive, wide-ranging and flexible package of benefits including contributing 10% of an employee's salary to their pension, income protection, gym membership offers, the ability to purchase additional holidays and much more.

Duties & Responsibilities:

• To work closely with the Investment Managers & front office staff to deliver excellent client outcomes.
• Accurate processing of client payments and receipts in a timely and efficient manner.
• Performing accurate data entry on in-house systems.
• Ensure strict adherences to internal controls, regulatory requirements and compliance/financial crime standards.
• Analysing & monitoring front office automated processes and reports.
• Supporting the client accounts team in all administrative and clerical duties, including:
• Timely and accurate processing of ad-hoc client CHAPS, BACS and International payments.
• Processing of regular client payments e.g. Dividend, Standing orders, trade settlement proceeds etc.
• Analysing and processing of client payment receipts received via bank transfer, cheque & payment telephone line.
• Production of collecting monthly client Direct Debits.
• Liaising with banks regarding client transactions and account maintenance.
• Monitoring of the team's general mailbox and ensuring all queries are dealt with in a timely and efficient manner.
• Processing and monitoring of internal transfers.
• Processing and monitoring of internal ISA subscription transfers.
• Assisting with the calculation and processing of the bi-annual client interest payments.
• Analysing and processing of 3rd party payments on behalf of clients.
• Assisting Investment Managers, Front Office staff & operational colleagues with client payment queries.

Knowledge & Skills:

• Experience working in financial services / wealth management administration.
• Knowledge of different payment/banking methods.
• Knowledge of GIA, ISA, and SIPP products.
• Strong IT literacy skills and working knowledge of Word, Excel, and Outlook.
• Quality-oriented with attention to detail.
• A hands-on working approach, able and willing to deliver within set deadlines.
• Self-motivated with an ability to work in a busy environment and multitask.
• Confident communicator at all levels and able to resolve issues in a competent and professional manner.
• A strong ethic of client service.

Please ensure your location is clearly marked on your CV when you submit your application to avoid delays in shortlisting your CV.

You will need full rights to work in the UK; our client does not offer Visa Sponsorship.

Please only apply if you are within a commutable distance to Chelmsford. This role will not suit those looking to relocate.