Internal Sales Executive

Reed

Posted 8 days ago, valid for 8 days

Cheltenham, Gloucestershire GL544NB, England

£25,000 - £29,000 per annum

Full Time

Retirement Plan

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Sonic Summary

The position is for an Internal Sales Executive located in Cheltenham with a salary range of £25,000 – £29,000 depending on experience, plus bonuses.
The role requires 2 to 5 years of experience in an industrial, engineering, or sales environment, with a proven track record in generating new customer leads.
Responsibilities include responding to customer inquiries, building relationships, and processing orders while maintaining detailed records in a CRM system.
Candidates should possess a valid UK driving license, knowledge of Sage version 50, and strong communication and organizational skills.
Benefits include 25 days of holiday plus bank holidays, a pension scheme, and early finishes on Fridays.

Location: CheltenhamSalary: £25,000 – £29,000 (DOE) + bonusesBenefits: 25 days holiday plus bank holidays, pension scheme, early finish on Friday Working Hours: Monday – Thursday 8.30am to 4.30pm, Friday 8.30am to 2.00pm

Company Overview:My client is a leading manufacturer of industrial lubrication solutions. They also distribute high-performance lubricants, lubrication equipment, and offer industry-leading products and services.

About the Role:As an Internal Sales Executive, you will play a crucial role in delivering exceptional service to our customers through the sale of our diverse product range. Your responsibilities will include efficiently responding to customer enquiries and orders, building rapport, and establishing credibility with both existing and new customers.

Key Responsibilities:

Build and maintain strong relationships with existing customers to understand their needs and maximize sales revenue.
Proactively source new customers through market research, building your own customer portfolio.
Present products and/or services to potential customers, highlighting their benefits.
Liaise with management on bespoke requests, sourcing prices for products and delivery from suppliers.
Follow up on all open quotations, generating reports for management.
Process purchase orders/quotations based on customer requests and enquiries in a timely manner.
Respond to customer enquiries, providing product and/or service information.
Address customer complaints and provide resolutions promptly.
Maintain detailed records of all interactions with customers.
Operate a CRM system effectively.

Your Skills & Attributes:

Valid UK driving licence.
Experience working in an industrial/engineering/sales environment.
Knowledge of industrial lubricants and equipment is advantageous but not essential.
Knowledge of Sage version 50 is essential.
Proven track record in generating new customer leads (2 to 5 years’ experience).
Proficient with Microsoft Office.
Excellent communication and organisational skills.
Highly motivated and customer-driven.
Ability to work to deadlines and targets.

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