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Juice Recruitment are delighted to be working in partnership with a prestigious brand. We are seeking an experienced and strategic Store Manager to join their team. Fantastic opportunity for a confident and dynamic leader with a passion for delivering an exceptional customer experience in a high-end environment.
We’d love to hear from individuals who are results-driven, people-focused, and passionate about the luxury retail space. If you thrive in a fast-paced, customer-centric setting and love leading a team to success, this could be your next exciting move.
DAY TO DAY:
- Drive all aspects of store performance, ensuring sales targets, KPIs, and profitability metrics are met or exceeded.
- Deliver a seamless, luxury shopping experience by approaching clients with warmth and professionalism, understanding their needs, and recommending tailored product solutions.
- Recruit, coach, and lead a high-performing team while fostering a supportive, inclusive, and ambitious store culture.
- Develop expert knowledge of the brand’s product lines and communicate their value with confidence and clarity.
- Identify and maximise opportunities to up-sell, cross-sell, and promote current campaigns and product launches.
- Cultivate strong, long-lasting relationships with clients, including VIP clientele, to drive loyalty and repeat business.
- Liaise regularly with head office to ensure local store strategy aligns with broader brand goals.
- Share insights into customer behaviours and local market trends, identifying areas for innovation and improvement.
- Oversee visual merchandising execution, ensuring displays reflect the brand’s luxury aesthetic and seasonal themes.
- Support daily store operations, including cleanliness, stock management, and team scheduling.
WE WOULD LOVE TO SEE:
- A confident and inspirational team leader with previous experience managing a premium or luxury retail environment.
- A strategic mindset with a strong commercial focus and a passion for achieving and exceeding goals.
- Excellent communication skills, with the ability to engage customers, mentor team members, and collaborate with internal stakeholders.
- Experience within luxury retail, hospitality, or concierge environments where exceptional service and attention to detail are key.
- A self-starter who leads by example and thrives in a hands-on leadership role.
AND FOR YOU:
- Competitive salary £38-45k plus bonus scheme
- Bonus structure based on performance
- 25 days holiday, plus bank holidays
- Your birthday off to celebrate
- Staff uniform and generous employee discount
- Company-wide social events and opportunities to attend brand experiences
- Career progression and personal development opportunities within a growing luxury brand
Working Days: Fully Flexible (Tuesday- Sunday).
