- Support the Payroll & Reward Manager with monthly payroll input and validation processes
- Process system updates, including changes to employee positions
- Oversee onboarding data input for Support Office and Warehouse team members
- Manage the offboarding process, including calculating final payments and issuing leaver communications
- Provide guidance to teams and managers on effective use of the HR system
- Serve as the primary point of contact for payroll-related queries, confidently resolving issues as they arise
- Monitor and manage the payroll and pensions inbox, responding to employee enquiries in a timely manner
- Conduct monthly audits to ensure HR system data and team member files are current and accurate
- Reference and apply company policies when addressing payroll queries, seeking input from the Senior Payroll & Systems Manager when necessary
- Maintain accurate and up-to-date system user guides
- Set up and manage employee allowances and deductions
- Stay informed on relevant legislation and ensure associated company policies are up to date
- Calculate and process one-off payments and statutory entitlements
- Review weekly timesheets, ensuring accurate time coding by managers
- Administer maternity, paternity, and adoption pay processes and provide support where needed
- Complete statutory forms including SSP1 and SMP1
- Produce monthly and ad-hoc reports as required
- Act as deputy in the absence of the Senior Payroll & Reward Manager
- Provide ad-hoc support to the People Advisor team and People & Systems Administrator
- Proven experience in payroll processing
- Strong administrative and organisational capabilities
- High level of accuracy and numeracy
- Methodical, detail-oriented approach
- Ability to manage tight deadlines while maintaining composure
- Proficiency in Excel is advantageous
- Excellent written and verbal communication skills
- Professional, discreet, and trustworthy
- Strong relationship-building skills across departments
- Interest in process improvement and procedural accuracy