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A specialist insurance broker, operating within the Healthcare and Hospitality sectors, is seeking an experienced Account Handler to join their growing team.
With a current book of £1.5m GWP and ambitious plans to reach £10m in the next five years, this is an excellent opportunity to be part of a dynamic and forward-thinking business. The majority of leads are generated through trusted referral channels, resulting in an impressive 85%+ conversion rate from quote to sale.
This is a full-time role with flexibility to work remotely, though office space is available in their Lancashire location.
Responsibilities of the Account Handler:
- Managing new business, renewals, and mid-term adjustments with accuracy and attention to detail.
- Analysing risks, premiums, and policy wording to ensure clients receive appropriate cover.
- Negotiating competitive terms with insurers and providing proactive solutions when standard cover does not apply.
- Building and maintaining long-term client relationships, delivering clear and professional communication.
- Supporting clients through claims processes and ensuring their interests are fully protected.
- Working collaboratively with colleagues, brokers, and underwriters to achieve results.
- Maintaining compliance with FCA regulations and internal procedures.
Experience we are looking for:
- Strong technical knowledge of insurance, ideally Cert CII qualified or working towards this.
- Commercial awareness, with healthcare or hospitality sector experience advantageous.
- Excellent communication skills, both written and verbal, with a customer-first approach.
- Proven organisational skills, able to manage multiple accounts and deadlines effectively.
- Problem-solving ability with confidence to negotiate and find tailored solutions.
- IT proficiency, including Acturis and MS Office (Excel/Word).
- Professional, ethical, and resilient, with a team-oriented mindset.
Benefits of the Account Handler role:
- Salary up to £32,000 per annum plus benefits.
- Remote working, and hybrid working options are available.
- Opportunity to join a growing and ambitious business with clear progression opportunities.
Ready to take the leap?
If you're interested in the Broker Support opportunity, we'd love to hear from you! Apply with your CV today and take the first step towards a fulfilling career.
For more information, please contact one of our specialist consultants and quote job reference NJR16007
