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Technical Support Team Supervisor

Hello Recruitment Associates Ltd
Posted 24 days ago, valid for 3 days
Location

Christchurch, Dorset BH237AR, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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Sonic Summary

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  • Hello Recruitment is seeking a Technical Support Team Supervisor for an energy company specializing in heat networks and IoT systems in Bournemouth.
  • The role offers a salary ranging from £35,000 to £45,000, depending on experience.
  • The supervisor will oversee a team of graduate engineers, ensuring timely resolution of technical support tickets and customer satisfaction.
  • Responsibilities include onboarding and training new staff, conducting performance reviews, and developing team members.
  • Ideal candidates should have previous experience with heating systems, controls, or IoT environments, and may have a background in technical support.

Technical Support Team Supervisor - Heat Networks & IOT - Bournemouth - £35 to £45k depending on experience.

Hello Recruitment is delighted to be recruiting a Technical Support Team Supervisor for an energy based business who specialise in delivering heat networks and IoT based systems based In Bournemouth.

You will be responsible for overseeing a team of graduate engineers who will be delivering technical support, making sure tickets are resolved promptly and to time and to customer satisfaction.

In addition you will deal with onboarding new members of staff and training them accordingly, conducting performance reviews and development plans to nurture the team.

The ideal person would be someone who has previous exposure to heating systems, controls or IoT environments. Someone perhaps who has been out in the field or conducted technical support who may now want to be based from the office in a leadership style role.

The role comes with an attractive salary of between £35000 and £45000 depending on experience and the opportunity to grow with a sizeable business.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.