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Customer Service Advisor

Elite Recruitment Solutions
Posted 12 hours ago, valid for 22 days
Location

Clyst Honiton, Devon EX5, England

Salary

£25,000 - £24 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Advisor based in Exeter (EX5) with a salary of £25,000 plus benefits.
  • This is a permanent, office-based role with working hours from 08:30 to 17:00, Monday to Friday.
  • Key responsibilities include customer liaison, internal communication with various teams, and general administrative tasks like order processing.
  • Candidates should be IT literate, preferably with knowledge of CRM systems, and possess strong attention to detail and organizational skills.
  • No specific years of experience are mentioned, but the role provides full training for the right candidate.

Customer Service Advisor – Exeter (EX5) – 8:30-17:00 (Monday – Friday) - £25,000 + Benefits (24 days holiday + Bank Holidays, Free parking, Cycle to work scheme + more)

Elite Recruitment are recruiting for a Customer Service Advisor for one of our clients, who are a leading manufacturer in their field, based in Exeter (EX5).  This permanent role will join their office team which is office based and working 08:30-17:00 Monday – Friday. 

Why this role?

Salary: £25,000

Benefits: 24 days holiday (rising to 27 days) + Bank Holidays, Free onsite parking, free refreshments, Flexitime & cycle to work scheme, Free eye tests & staff discounts, ongoing training & development support.

Location: Exeter (EX5)

Key Responsibilities

-          Customer liaison – answering phone calls and emails from customers, including any complaints, and updating customer records with this information. 

-          Internal Liaison – Including with sales team, warehouse and external distribution companies.

-          General administrative tasks including but not limited to order processing, and invoice issuance.

What you’ll bring

-          IT literate – especially within Microsoft Office, prior knowledge of CRM systems is preferred but not essential as full training will be provided.

-          Excellent attention to detail, organisational skills, ability to multi-task.

-          Confident working both independently and in busy teams

If this sounds like you, apply via this job board or contact Amber at Elite Recruitment for further information.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.