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Reporting to the Head of Field Operations, the Technical Manager, you will play a pivotal role in ensuring operational excellence, efficiency, and staff development within the Operational team. This position is to provide technical and quality management leadership, expert practice, ensuring technical content, advice, and outputs are consistent, accurate, and aligned with regulations, integrating research evidence into practice and contributing to continuous quality improvement. The role is pivotal in overseeing technical committee output, identifying recurring technical issues via audits and system reports, and supporting the wider business through CPD and training.
What you’ll be doing:
Technical Leadership & Quality: Maintain high technical standards aligned with current regulations. Oversee a technical committee, lead audits, and ensure consistent advice across teams. Act as the senior escalation point for complex technical matters.
Training & Development: Design and deliver targeted training and CPD programs. Mentor staff, address gaps in skills or progression, and ensure alignment of training with business needs and regulatory change.
Technical Query Management: Handle complex queries from clients and internal teams, ensure timely and accurate responses, and use insights to inform ongoing training and development.
Client & Industry Engagement: Represent the business at industry events and forums, maintaining up-to-date knowledge and sharing key insights internally.
Reporting & Compliance: Ensure full regulatory compliance, produce insight reports from audit and feedback data, and identify technical risks or trends to proactively manage.
About you:
- NEBOSH Diploma is essential
- Need to have a minimum of NEBOSH Fire
- Must have experience in Health & Safety Management
- Strong leadership and team management skills, with the ability to inspire and motivate others.
- Excellent communication and presentation skills, with the ability to convey complex information clearly.
- Solid understanding of operational processes, quality standards, and regulatory requirements.
- Advanced analytical and problem-solving abilities.
- Ability to adapt to changing priorities and work effectively in a dynamic environment.
- Strong organizational skills and attention to detail.
- Competent in technical report writing and peer review.
About us:
4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry.
As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support.
If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit.
Benefits:
- Company pension
- Company events
- 23 days annual leave plus bank holidays
- Christmas close down
- Professional membership reimbursement
- All tech, equipment and PPE provided that is required for your role
- Company-funded role relevant training and development.
