Administrator

Reed Talent Solutions

Posted 10 hours ago, valid for 10 days

Coventry, Warwickshire CV7 9BF, England

£13.01 per hour

Part Time

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Sonic Summary

Reed Talent Solutions is seeking six detail-oriented Administrators for Cadent Gas's Customer Connections team.
The role involves creating operational work orders, assisting with scheduling activities, and contacting customers to ensure understanding of requirements.
Candidates should be highly organized, attentive to detail, and capable of using necessary systems to support job completion.
This is a full-time, on-site position with a pay rate of £13.01 per hour for a 6-month contract.
Applicants are expected to have relevant experience, although the specific number of years required is not mentioned.

Reed Talent Solutions are working with Cadent Gas on the search for X6 Administrators.

We are looking for a keen and detail-oriented Administrator to work within the Customer Connections team.

Who are Cadent Gas?

Cadent are excited to be part of the future of UK energy! Cadent have a clear roadmap that will drive performance to the forefront of the industry and support the UK government in achieving it's net zero targets by 2050.

Cadent are making a difference through innovation and new ways of working. Cadent are shaping a cleaner, greener future for their 11 million customers whom they put at the heart of everything they do.

Your Responsibilities:
Creating operational work orders and other associated administrative tasks to build the delivery plan as agreed by Customer Operations.
Assisting in the administration of scheduling activities, in line with guidelines, procedures and training.
Contacting customers to schedule work and ensure they understand what is required.
Support revenue collection.
Highly organised with attention to detail.
Able to use all required systems to obtain information to aid the job instructions and completion of right first time.
Supporting MI for Compliance work and training identifying issues or concerns.
Ensuring and promoting compliance with Cadent policies, standards and procedures with accountability for effective resolution of any non-compliances identified, including supporting any reviews and investigations as required.
General administration tasks across end-to-end process of Theft of Gas, Unauthorised connections, BOA and GSR.
Working with other teams to resolve customer queries or able to escalate where required.

Key Details:

Job Title: Administrator
Start date: TBC
Pay rate: £13.01 per hour
Contract type: 6 month assignment via Reed Talent Solutions
Shift pattern: Monday to Friday, 9am - 5pm, 37 hour per week
Location: Pilot Way Ansty Park, Coventry, CV7 9JU
Full-time on-site

If you are interested in this role, please submit an updated CV.

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