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We are seeking a friendly, organised, and professional Receptionist to be the first point of contact for our organisation in the Charity sector. The ideal candidate will have excellent communication skills, a welcoming manner, and the ability to manage a variety of administrative tasks efficiently.
Key Responsibilities:
- Greet visitors and clients in a warm and professional manner
- Answer and direct incoming calls promptly and accurately
- Manage the reception area to ensure it is tidy and presentable at all times
- Handle incoming and outgoing post and deliveries
- Maintain visitor logs and issue security passes where required
- Schedule appointments and manage meeting room bookings
- Provide administrative support to various departments as needed
- Assist with data entry, filing, and document management
- Respond to email and telephone enquiries in a timely and courteous manner
Key Skills and Experience:
- Previous experience in a receptionist or front-of-house role is desirable
- Excellent verbal and written communication skills
- Strong organisational and multitasking abilities
- Proficient in Microsoft Office (Word, Outlook, Excel)
- Professional appearance and attitude
- Ability to remain calm and composed under pressure
- High level of discretion and confidentiality
Desirable Attributes:
- Experience working in a busy office or customer-facing environment
- Knowledge of office equipment such as printers, scanners, and switchboards
- A proactive and positive approach to work
