About the roleWe're looking for someone to join our Security Operations Centre team as an on-site Security Officer. This is a 12 month opportunity.Based at our head office sites in Coventry this role is responsible for monitoring our CCTV systems and responding to incidents accordingly. It’ll liaise with key agencies and make use of computerised systems to maintain our sites to the highest security standards. One of the main aims will be to ensure that all electronic systems, intruder alarms, access control systems, processes and procedures meet the required service levels and the security needs of our organisation. Being responsible for completing security site patrols as a mobile security officer and visit business premises as required are important tasks. Monitoring and operating intruder alarm systems and responding to any activation, as well as being a first point of contact for all security related incidents will also be key.Part of the role will be providing excellent customer service as the role will liaise with members of staff and external parties. Keeping up to date with regulations and changes will be key as well as supporting your management team with department administration, maintaining security audit, incident and compliance management information,Our Security Operations Centre operates 24 hours per day, 7 days a week. The shift pattern includes days and nights, using 12 hours shifts, with 4 shifts on and 4 shifts off.Benefits:

25 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with matched contributions
Maternity, paternity and shared parental leave
Extensive wellbeing support
Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society hereAbout youFor this role it’ll be important that you can engage with a diverse range of people.To be successful in this role its essential you have:

Current or recent experience working with CCTV systems and security alarm systems
Experience of multi-site security operations in a medium to large public sector environment
Excellent observation and strong communication skills, verbal and written
Customer service experience
IT skills

Desirable experience will include:

Experience security control room operations
Experience from a retail or financial services environment

An SIA Public Space Surveillance (CCTV) licence is not essential for the role as the qualification will be provided to the suitable candidate.About usWe’re one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others.We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.All together, better.Flexibility and why it mattersWe understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. Proud to be a Disability Confident Committed EmployerWe’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

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