Refuge Manager

Join a dedicated woman's organisation with over 45 years of experience in supporting women from diverse backgrounds. They pride themselves on creating a safe and empowering environment for our service users, many of whom are from Black and Minority Ethnic (BME) communities. Their mission is to provide emergency and temporary accommodation while also offering community support. With offices in Coventry and Leicester, They are committed to making a positive impact in the lives of women and children in need.

• Manage a team of 3-4 staff members, both part-time and full-time.
• Oversee the Independent Domestic Violence Advisor (IDVA) service.
• Ensure the effective management of 4 houses with a total of 18 bed spaces.
• Provide support and guidance to staff, including clinical supervision sessions.
• Coordinate community events and initiatives, including International Woman's Day.
• Act as the senior on-call contact as required.
• Support service users with immigration issues through in-house legal services.

• Managerial qualification is essential.
• Experience in managing teams and providing leadership in a challenging environment.
• Senior on-call experience is required.
• At least one BME language is essential to effectively communicate with service users.
• Experience in domestic abuse support services is preferred.
• Strong understanding of cultural sensitivities and the needs of BME communities.
• Excellent organisational and communication skills.
• Ability to work collaboratively with a diverse team and external partners.

If you are passionate about making a difference in the lives of women and children and possess the skills and qualifications we are looking for, we encourage you to apply for the Refuge Manager position.

Click Apply Now to register your interest for the role or contact Gabrielle Sharif at Brook Street Social Care, Birmingham.